Hachette Children’s Books, A division of Hachette Australia Pty Ltd (A.B.N. 32 000 884 855) (Hachette Children’s Books) is committed to respecting the privacy of your personal information. This Privacy Policy explains our policy for dealing with
personal information that we collect through our website www.hachettechildrens.com.au

You may contact us with any queries you may have in respect of this Privacy Policy or your personal information by contacting the Hachette Children’s Books by:

Email: childrens.books@hachette.com.au
Phone: +61 (02) 8248 0800
Mail: Hachette Children’s Books Australia, Level 17, 207 Kent St, Sydney, NSW 2000.

This Privacy Policy contains the following sections:

Personal information is important to Hachette Children’s Books

1. Hachette Children’s Books is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is
taken seriously. Unless given consent to do otherwise, Hachette Children’s Books will only collect and use personal information as set out below.

2. Throughout this Privacy Policy, we refer to your ‘personal information’ which means information which identifies you as an individual or from which your identity can be reasonably ascertained. Your name, home address, home telephone number,
mobile telephone number, email address and workplace contact details are examples of personal information. Personal information also includes information we may collect about your individual literary preferences.

3. Hachette Children’s Books has developed and implemented its Privacy Policy with respect to personal information to reflect world best practice on privacy policies. These principles meet and exceed the requirements of the Australian privacy
legislation.

4. We will post any changes to this Privacy Policy on our website, so we encourage you to check this Privacy Policy from time to time.

5. In addition to the provisions of this Privacy Policy, there may also be specific and additional privacy and consent provisions that apply to certain sections of the website. Because those specific and additional provisions also relate to your
privacy protection, we recommend that you review them wherever they appear. In the event of any inconsistency between the provisions of this Privacy Policy and those other specific and additional provisions, the specific and additional provisions will
prevail.

Collecting personal information

6. Hachette Children’s Books will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily.

7. When a product is purchased or through marketing / promotional activities (eg via this website, in a store, over the telephone etc.), personal information may be requested (such as name, phone, email and address) in order to provide product
information, provide newsletters, electronic newsletters (e-newsletters), provide new release / launch information, and advise of other Hachette Children’s Books products, competitions or events, which may be of interest. No one is obligated to provide
personal information. However, failure to do so may result in Hachette Children’s Books being unable to provide you with upcoming promotion, event or product information and/or provide certain services including after sales services.

8. In common with many commercial websites we may also collect information which tells us about visitors to our website. For example, we may collect information about the date, time and duration of visits and which pages of the website are most
commonly accessed. This information is generally not linked to the identity of visitors, except where the website is accessed via links in an email we have sent.

9. Hachette Children’s Books’ policy for collecting personal information from children under the age of 18 is to seek the permission of a parent or guardian for the collection of this information.

Use of cookies

10. Cookies are pieces of information that a web site transfers to a computer’s hard disk for record keeping purposes. Most web browsers are set to accept cookies. Hachette Children’s Books uses cookies to make use of the website and services as
convenient as possible. Cookies do not themselves personally identify users, although they do identify a user’s browser. Cookies allow Hachette Children’s Books to monitor the items an individual may want to access as they move through the site, and
records how many people are using the different parts of the site. It is possible to set the browser to refuse cookies, however, this may limit the services provided by our website.

Using and disclosing your personal information

11. Personal information will be used for the following primary purpose:

  • a. For the purposes for which it was collected (as advised on the website).
  • b. To maintain our relationship with an individual.
  • c. To fulfill obligations under any sale and purchase contract and/or any other contract between the individual and Hachette Children’s Books.
  • d. To render services related to Hachette Children’s Books business such as after sales services.
  • e. To provide information about products, new book releases, events, special offers, competitions and promotions.
  • f. To provide you with newsletters and electronic newsletters (e-newsletters).
  • g. To obtain opinions or comments about products and/or services.
  • h. To record statistical data for marketing analysis.

12. Hachette Children’s Books recognises the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be
required by law or is necessary to protect the rights or property of Hachette Children’s Books, any Hachette Children’s Books group company, or any member of the public, or to lessen a serious threat to a person’s health or safety.

Contact by Hachette Children’s Books

13. Hachette Children’s Books may contact individuals via telephone, SMS (Short Message Service), MMS (Multimedia Messaging Service), IM (Instant Messaging), email, post or any other form of electronic, emerging, digital or conventional
communications channel using the information provided in order to contact individuals in respect of the primary purposes for collection of personal information as stated in clauses 11– 13 above.

14. Hachette Children’s Books do not send advertising or marketing information without obtaining prior consent. If an individual receives communications from Hachette Children’s Books which they do not wish to receive, they may remove their name
from the database either by contacting Hachette Children’s Books at email: childrens.books@hachette.com.au; telephone:+61 (02) 8248 0800; or mail: Hachette Children’s Books , Level 17, 207 Kent St,
Sydney NSW 2000. Please allow 14 days for this request to be processed.

Individual’s right of access

15. Individuals have the right to review the information that may be recorded on the Hachette Children’s Books database. Information may be reviewed by contacting the Hachette Children’s Books at email: childrens.books@hachette.com.au; telephone: +61 (02) 8248 0800; or mail: Hachette Children’s Books Australia, Level 17, 207 Kent St, Sydney NSW 2000. Please allow 14 days for this request to be processed.

Changing and deleting the information we have about you

16. Information contained on the database may be amended by contacting the Hachette Children’s Books at email: childrens.books@hachette.com.au; telephone: +61 (02) 9954 9966; or mail: Hachette
Children’s Books Australia, Level 17, 207 Kent St, Sydney NSW 2000. Please allow 14 days for this request to be processed.

17. In the same way, a request may be made to delete personal information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons. Deletion of information may result in Hachette Children’s
Books being unable to provide you with upcoming promotion, competition, event or product information and/or provide certain services including after sales services.

Storage and security of personal information

18. Hachette Children’s Books will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date. The information is stored on secure servers that are protected in
controlled facilities.

19. In some cases these facilities may be overseas. Hachette Children’s Books employees and data processors are obliged to respect the confidentiality of any personal information held by Hachette Children’s Books. However, security of communications over the Internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. Hachette Children’s Books will not be held responsible for events arising from unauthorised access to personal information.

Hachette Children’s Books and links to other web sites

20. The Hachette Children’s Books website may, from time to time, contain links to the websites of other organisations which may be of interest to you. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements. Hachette Children’s Books is not responsible for the conduct of companies linked to the Hachette Children’s Books web site.

21. Queries relating to the Privacy Policy, or any problems or complaints may be directed to the Hachette Children’s Books at email: childrens.books@hachette.com.au; telephone: +61 (02) 8248 0800; or mail: Hachette Children’s Books Australia, Level 17, 207 Kent St, Sydney NSW 2000. Please allow 14 days for this request to be processed.

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