Frequently Asked Questions

FAQ's specific to the WOW newsletter campaign:

Other General FAQ's:

FAQ's specific to the WOW newsletter campaign:

What is the WOW newsletter?

The WOW newsletter (Franklin Watts or Wayland) showcases a selection of newly released Franklin Watts or Wayland titles focusing on a particular topic, e.g. March issue[takes to March issue page) focuses on Global Issue related series. There will be 5 newsletters focusing on different key topics published throughout 2009 (March, May, July, Sept, Nov)Each newsletter will direct you to this website to find out more about each series or book featured.

When you click to find out more information about a particular book/series featured, you will be directed to the specified page on either the Franklin Watts official website or the Wayland official website (please note both of these websites are hosted and maintained by Hachette Children's Books UK.)

On occasion Hachette Children's Books may offer special deals to online subscribers of the newsletter.

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What or who is Franklin Watts or Wayland?

Franklin Watts is an imprint of Hachette Children's Books whose editorial and publishing departments are located in the UK. It is a leading publisher of educational books for children, providing essential support for the primary school curriculums, libraries and the home. We have something for everyone - from top-quality non-fiction, perfect for classroom projects or homework help, to excellent reading resources, which really get kids turning the pages.
Franklin Watts aims to give children of all abilities a life-long love of learning and books.

Wayland is an imprint of Hachette Children's Books whose editorial and publishing departments are located in the UK. Wayland has been at the forefront of information resources for nearly 40 years, offering an extensive range of quality non-fiction books for use in schools, libraries and the home. Thoroughly researched text and excellent visuals make them perfect for classroom teaching, project work and homework help. There is a dedicated team of professionals committed to making educational books that will promote learning and instill a lifelong love of reading.

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What is the reading age range of books featured in each newsletter?

The recommended reading age of each book/series featured in each newsletter is clearly marked within a blue circle and can range from age 4 to 11+.



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How can I purchase the books featured in the newsletter?

Hachette Children's Books are available through all good book stores but please note not all bookstores will carry non-fiction Franklin Watts and Wayland titles that feature in the 'WOW' newsletters on this site.

For your convenience a downloadable/printable file containing each books ISBN and recommended retail price is available on each newsletters' website page. Simply print or send this file to your preferred supplier to place an order or confirm availability and/or price.

A list of recommended booksellers that carry Franklin Watts and Wayland titles or are educational/ library suppliers is available to view on the supplier's page If you are a retailer, please contact our customer service department at ADS who will answer your queries.
Tel: +61 (02) 4390 1300
Email: adscs@alliancedist.com.au

Australian prices are correct and books are available at the time of issuing each newsletter; however we cannot guarantee availability and prices are subject to change without notice.

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Can I purchase the books featured in the WOW newsletter online?

We do not sell books online. Please check with your preferred supplier who may have an online ordering facility available.

A list of recommended booksellers that carry Franklin Watts and Wayland titles or are educational/ library suppliers is available to view on the supplier's page.

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Why are the prices in UK pounds when I look at the books' more detailed pages?

When you click to find out more information about a particular book/series featured in each series you will be directed to the specified page on either the Franklin Watts official website or the Wayland official website.

Please note both of these websites are hosted and maintained by Hachette Children's Books UK.

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Where can I see other catalogues?

We have a number of updated catalogues available to view online, simply by clicking on their individual links in the right sidebar.

Please note both of these websites are hosted and maintained by Hachette Children's Books Australia.

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Other General FAQ's:

Do I need permission to reprint material (text, illustrations, cover art) published by Hachette Children's Books?

All material published by Hachette Children's Books is protected by the Copyright Act of 1968. If you wish to reprint or reproduce any material from a Hachette Children's Books publication, you must obtain written permission from Hachette Children's Books.

If the work from which you are requesting permission is an anthology, consult the credit or acknowledgments page and apply to the original source for permission to use the copyright material. This also applies to photographs and illustrations.

NB: Always check who first published the original work. In most cases, the first publisher is the copyright controller.

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What should I include in my permission request?

Include the following information in your permission request:

The title, author and ISBN of the publication from which you wish to reprint.
If possible, a photocopy of the imprint page.
Exactly what material you wish to use.
Details of how the material is to be used.
The format in which the material will be reproduced (ie book, magazine, video, audio, broadcast, Internet, CD-ROM, other).
Approximate number of words.
The territory required.
The number of reproductions of the copyright material (ie if a book, the initial print run).
The selling price of your finished product (RRP).
The publication/release date of your finished product.
The name of the publisher.

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Where should I send my permission request?

Permission requests for use of material first published by Hachette Children's Books should be sent by post to:

Hachette Children's Books
Permissions
Level 17, 207 Kent St
Sydney NSW 2000
Australia

You may also
Fax: +61 (02) 8248 0880
Email: childrens.books@hachette.com.au

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How long does it take to process a permission request?

Generally, it takes between three and five weeks to process a permission request. Please allow enough time in your editorial schedule to clear permissions.

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Is there a fee for permissions?

It will depend on the content to be reproduced, however in most instances, a permission (or copyright) fee will be charged to compensate the author and/or illustrator for use of their work.

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How do I find an out-of-print Hachette Children's Books book?

When a title goes out of print, it is generally considered no longer available. Sometimes, however, a book which is out of print can be found through:

A visit to your local second-hand bookstore
An Internet search. Try sites such as www.biblioquest.com.au, an Australian specialist search service for out-of-print, rare and collectable books. and faulty books.

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How do I report an error in a Hachette Children's Books title?

If you find an error or misprint in one of our titles, please send the book (or a copy of the page/s in question) with a letter explaining the problem to:

Hachette Children's Books
Level 17, 207 Kent St
Sydney NSW 2000
Australia

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How do I report a faulty book or printing problem in a Hachette Children's Books title?

Faulty books (eg with printing or binding problems) should, in the first instance, be returned to the original place of purchase. The retailer can assess the fault and offer a replacement book.

If it is not possible to return the book to its place of purchase, it can be sent, along with a letter explaining the problem to:
Hachette Children's Books
Level 17, 207 Kent St
Sydney NSW 2000
Australia

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I am a member of the media (TV, print, online etc). How do I request a review copy of a book or an interview?

You can request a review copy of a book or an interview by sending an email to media.enquiries@hachette.com.au

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